“Dear Martin,
Just wanted to thank you so much for the way you looked after us & for the way you carried out Dad’s funeral. If I could say the right expression for the funeral was “amazing” as someone who has never arranged a funeral before. Your professional help, advice & support was so reassuring, from your first visit to us right through to the funeral day, you personally dealt with everything & for making Dad’s service so personal to him, also for your care to everyone on the day. Thank you.”