“Dear Martin
We just wanted to say an extra thank you to You, Sarah & all your team.
Martin you showed such kindness & compassion to us all on your first visit & those thereafter. This has been such a difficult and unwanted time, somthing we were not prepared for yet. Losing a family member has been horrendous, the loss has been so painful.
You have shown a depth of understanding & allowed us to be us during the process.
You are very kind & clearly excellent at your job!. I will never forget your compassion.
Many thanks”